Delete Account

1. Delete your account in the app

Open SortedSam and go to Settings → Account Settings → Delete Account. Confirm the deletion prompt to delete your account.

If you are the only Home Manager of a shared Home, SortedSam will ask you to transfer Home Manager access to another member before deleting your account. This protects the other members from losing access to their shared Home.

2. Delete without app access

If you cannot access the app, email support@sortedsam.app from your registered account email address with the subject "Delete my SortedSam account". Include the email address used for your SortedSam account.

We may ask for verification before processing the request. Manual deletion requests are handled within 30 days unless a longer period is required by law.

3. What gets deleted

• Your account profile, display name, email address, and Home membership records are deleted when account deletion completes.
• If you are the only member of a Home, that Home is scheduled for deletion and its Home content and item photos are permanently deleted after the 21-day grace period.
• If other members remain in a shared Home, the shared Home content remains available to them unless it is deleted by a Home Manager or by support where legally required and technically feasible.

4. Google Play subscriptions

Deleting your SortedSam account does not automatically cancel a Google Play subscription. To stop future charges, cancel the subscription in Google Play: Play Store → Payments & subscriptions → Subscriptions → SortedSam.

5. Questions

For privacy or account deletion questions, contact support@sortedsam.app.